Professional Series Espresso Maker - PS77791

Comment: I am Italian, and I know what espresso coffee means, with all modesty.
This machine works just fine, you only need to use the correct ground coffee. If it is too small it may leak water, that is all.
But if you use REAL espresso ground coffee, such as Illy or Lavazza, it works like a champ.
Very good on cappuccino as well.
It is 2 years now, no problems. The gasket is intact after loooooong use and many coffees, you just need to fill it with coffee WITHOUT leaving coffee on the edge, as a good coffee affectionate should know!

Comment: the mashine lasted 1 month after the warranty expiration than the gasket broke. after various attempts to reach a customer rep he told me that as a 1 time courtesy he will send me one. i wanted to purchase a couple as a reserve but he told me they don't sell it and if it brakes again i'll just have to buy a new mashine, mind you this one was 13 months old. that gasket lasted exactly 6 months, now i'm getting me a delonghi, at least i can buy parts for it and they have great customer service and not an answering mashine that tells you to leave a message....well don't hold your breath cause they won't, no matter how many messages u leave. cem global is the company that deals with professional series appliances, they certainly lost me as a customer for any of their products since they can't stand behind it like any reputable company would.