BonJour Hugo 8-Cup Unbreakable French Press, Black

Comment: I have gone through 4 Bonjour French Presses in the past 1 1/2 years. The plastic plunger ribs break every time.
Don't buy it!

Comment: The carafe is great, it probably will not break. The PRESS is another matter. It came apart, in pieces, under normal use. It is now sitting in my office waiting for me to come up with a solution to my situation. This happened after only three weeks of use!

I have contacted Bonjour and received replies directing me to their FAQs, two times. I don't want to spend the cash to send the entire product back to them only to receive a replacement that will disassemble itself in a few weeks.

If you buy this, you might want to buy the glass type also. Then, when you break the carafe, you can use the press from the "breakable" one with the unbrakable carafe. This was a bad product choice!

Comment: I previously used a Bodum Chambord, which I loved - until the glass carafe suddenly broke when I was washing it (from what I've read around here, a common problem). I researched my options, and found that it was cheaper to buy this Bonjour press than to get a replacement glass carafe, so decided to give it a try.

First, what everyone says about the press on this product is correct; it was really hard to push down! Also, I was worried hot coffee would come spewing out, since it definitely was shooting up on the inside. And every time, I felt like it was going to break.

So I decided to try using my Bodum press in the Bonjour carafe and this has been working great now for over a year - I have the unbreakable carafe of the Bonjour, and a sturdy (and comes apart to wash) press from the Bodum. For that reason ONLY, I recommend the Bonjour to people who already own a Bodum of the same size with a working press, who just need a good carafe.

Comment: I am a coffee snob! There I admit it. I was so eager to have an unbreakable french press that I "Blew Off" the reports from others about the flimsy plastic insert!!! Never again will I doubt my fellow reviewers!! The pot itself is well constructed, however, it is toatally useless without the plunger and it broke into many pieces after only one week of careful use. DO NOT waste your money!!!! I also purchased a travel sized press which has worked well so far. (I have used it about 6 times). I am back to using my glass press which I bought at a local discount store for only $13 last year.

Comment: Thinking that my coffee press breaking (Bonjour 8 cup Hugo UNBREAKABLE press) was just a fluke, I was on Amazon considering ordering the same product but decided to read the reviews to see if this is common or not. IT IS!! I had mine for 11 months, only used it about 16-20 times and hand-washed only and it BROKE. Of course not the UNBREAKABLE carafe..but as TOO many other reviews stated, the plastic press mechanism below the filtering screen. I just picked it up the other day to use it and half of the bottom parts stayed in the bottom when I lifted the top out. I have taken down the address to mail it back since it has a "limited lifetime warranty" as stated on the box (which I kept). However, they give no guarantee on the website of what will be covered and surely it will cost me a minimum of $10 to ship it to them with confirmation (from Louisiana to California). It was only $20 to begin with, so it seems like a waste of time and money to ship it back without knowing for sure if they will replace it or how long it will take. Companies who put out faulty products with difficult to use warranties which require the consumer to foot the bill to ship it back are crooks. They put the "lifetime warranty" information on the box with words like "unbreakable" which gives you the false sense of security that you're buying a "good" product while knowing full well that at the cost of using the warranty, most people will NOT do it, rather just buy a new one. That is VERY MUCH intentional wrong doing on their part and outright theft if you ask me. Yeah, maybe its only $20 wasted and another $20 or $30 to be spent for our convenience, but I value my hard earned money and just on principal, will NOT do business with this type of company. Surely, this will not hurt for loss of MY business, but I will feel better and have felt better in the past when I quit doing any type of business with companies like this. There are as many 1 star reviews as there are 5 star reviews on this product, so if you buy it anyway without reading them, please don't be angry when it breaks.. AND IT WILL!! Consider this...I had it for 11 months (used infrequently), but until the day it broke without any warning, it was a 5 star product!!! READ REVIEWS, THEY DO HELP!!